Refund policy
At NOAM, we want you to be completely satisfied with your purchase. Please read our policy carefully.
Returns We accept return requests within 30 days of the delivery date. To be eligible, items must be unused, in their original condition, and in original packaging. To start a return, contact us at [your email] with your order number and reason for return.
Refunds Once your return is received and inspected, we'll notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.
Damaged or Wrong Items If you received a damaged or incorrect item, please contact us within 7 days of delivery with a photo and we'll make it right at no cost to you.
Non-Returnable Items Sale items and gift cards are non-returnable.
Shipping Costs Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Questions? Contact us at [your email] or visit our store at pphilogene1978@gmail.com